Product Information

• We strive to display our jewelry as accurately as possible
• Colors may vary slightly due to monitor settings
• All jewelry is made from genuine sterling silver unless otherwise stated
• Product descriptions are provided for informational purposes

Availability

• All products are subject to availability
• We reserve the right to discontinue products at any time
• Pre-orders may be subject to extended delivery times

Pricing

• All prices are listed in USD unless otherwise specified
• Prices are subject to change without notice
• Promotional pricing is valid for limited time periods
• Taxes and shipping costs are calculated at checkout

Payment

• We accept major credit cards, PayPal, and other approved payment methods
• Payment is required at the time of order
• All transactions are processed securely
• We reserve the right to refuse or cancel orders

• Shipping times are estimates and not guaranteed
• Risk of loss passes to you upon delivery to the carrier
• We are not responsible for delays caused by shipping carriers
• International customers are responsible for customs duties and taxes
• Delivery confirmation may be required for high-value items

• Returns must be initiated within 30 days of delivery
• Items must be in original condition and packaging
• Custom or personalized items are not returnable
• Return shipping costs are the responsibility of the customer unless the item is defective
• Refunds will be processed to the original payment method

• All content on this website is owned by Jewel Lumen or our licensors
• You may not reproduce, distribute, or create derivative works without permission
• Product images and descriptions are protected by copyright
• Our trademarks and logos may not be used without written consent

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Violate any applicable laws or regulations

To the fullest extent permitted by law, Jewel Lumen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our website or products.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our website. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

• Any disputes will be resolved through binding arbitration
• Arbitration will be conducted in accordance with applicable laws
• You waive your right to participate in class action lawsuits
• These terms are governed by the laws of [Your State/Country]

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes acceptance of the new terms.

If you have any questions about these Terms of Service, please contact us:

• Email: hello@jewellumen.com
• Address: RM A5,7/F, ASTORIA BUILDING,
  NO.34 ASHLEY ROAD, TSIM SHA
  TSUI，HONG KONG